The ground rules for working with GGrewal Logistics.

These Terms of Service ("Terms") govern your access to and use of the website, dispatch services, and online platform operated by GGrewal Logistics ("GGrewal Logistics," "we," "our," or "us"). By using our services or submitting a request for service, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

GGrewal Logistics provides courier, medical delivery, scheduled route, on-call dispatch, and final-mile logistics services across our published service area. Service availability, timing windows, and pricing are confirmed on a per-engagement basis through dispatch or your service agreement.

We may update, expand, or discontinue specific service lines from time to time. Material changes affecting an active engagement will be communicated to you in advance.

Service requests may be submitted by phone, email, the contact form on this website, or through any client platform we provide. A booking becomes confirmed once acknowledged by our dispatch team or by automated confirmation through our platform.

Pricing is provided by quote or established under a signed service agreement. Unless otherwise specified, invoices are issued upon completion of service and are payable within the terms stated on the invoice.

Accounts may be charged additional fees for waiting time, redelivery, address corrections, after-hours service outside the agreed window, and shipments that exceed the disclosed size, weight, or handling profile.

Overdue accounts may be subject to interest and recovery costs as permitted by law, and we may suspend service until outstanding amounts are resolved.

To allow us to perform safely and on time, you agree to:

We do not transport items that are illegal to possess or transport under applicable Canadian or destination law. Additional restrictions may apply based on the route, vehicle, or driver certification.

Our liability for loss of or damage to a shipment is limited to the amount stated in your applicable service agreement or, in the absence of one, to the lesser of the actual documented value of the shipment and any maximum liability published in our standard rate sheet.

We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profit, loss of opportunity, or operational downtime, except where such liability cannot lawfully be excluded.

Claims must be submitted in writing within fifteen (15) days of the delivery or scheduled delivery date, accompanied by supporting documentation. Failure to submit within this window may result in the claim being denied.

We will not be liable for delays or non-performance caused by events outside our reasonable control, including severe weather, civil disturbance, road closures, regulatory actions, labour disruption, public health emergencies, or failures of third-party infrastructure.

All content on this website — including text, graphics, logos, and design — is owned by or licensed to GGrewal Logistics and is protected by Canadian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

You agree to use our website and any platform we provide only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of these services. You will not attempt to gain unauthorized access, interfere with operations, or use automated tools to scrape content without our written permission.

Our website and communications may contain links to third-party sites or services. We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of any third-party site is governed by its own terms and privacy practices.

We may suspend or terminate access to our services if these Terms are breached, if an account is past due, or if continuing service would expose either party to legal, regulatory, or safety risk. Sections of these Terms that are intended to survive termination — including liability, claims, and intellectual property — will continue to apply.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles. The courts located in the Province of Ontario have exclusive jurisdiction over any dispute arising out of these Terms or your use of our services, except where a service agreement specifies otherwise.

We may update these Terms from time to time. Material changes will be reflected by updating the effective date at the top of this page, and where appropriate, we will provide direct notice to active clients. Continued use of our services after a change takes effect constitutes acceptance of the updated Terms.

Questions about these Terms can be directed to:

GGrewal Logistics — 2395 Meadowpine Blvd, Mississauga, ON L5N 7W6, CA

Email: shavi@gglogistics.ca

Phone: +1 (647) 619-7540